Terms of Delivery
WHAT ARE OUR TERMS OF DELIVERY?
Greece: Delivery in 1-3 working days
Europe: Delivery in 1-3 working days
Rest of World: Delivery in 1-8 working day
*When selecting the option to pick up your parcel from our stores (Psiri or Chalandri), please be aware that the transfer requires 2 to 3 business days to be done.
Delivery Terms During Peak Sales Events
Please note that delivery times may be extended during high-demand periods such as Black Friday, flash sales, and other promotional events. Due to the large volume of orders, delays may occur. We are committed to processing and shipping your order as quickly as possible and appreciate your patience and understanding during these times.
FREE SHIPPING IN GREECE ON ORDERS OVER 120€ | FREE SHIPPING WORLDWIDE ON ORDERS OVER 280€
In orders all over Greece, we offer free shipping on purchases over 120 euros, otherwise packages will be charged with an extra cost of 3€.
In orders abroad shipping is free over 280 euros purchase. The ones under this amount are charged 18 euros in the EU and 28 euros in the rest of the world, shipping fees. WE DO NOT OFFER COD (Cash On Delivery) FOR SHIPMENTS OUTSIDE GREECE, even though there is an option of it at the payment method.
DELIVERY TERMS DURING PEAK SALES EVENTS
Please note that delivery times may be extended during high-demand periods such as Black Friday, flash sales, and other promotional events. Due to the large volume of orders, delays may occur. We are committed to processing and shipping your order as quickly as possible and appreciate your patience and understanding during these times.
IMPORTANT NOTES: PRE-ORDER PURCHASE * CUSTOMISED ORDER
PRE-ORDER PRODUCTS:
THESE ITEMS ARE STILL UNDER PRODUCTION THAT IS WHY THEY ARE TAGGED AS PRE-ORDER PRODUCTS.
YOUR ORDER CONTAINS ONE OR MORE PRODUCTS IN PRE-ORDER, WHICH MEANS THAT YOU WILL RECEIVE THE PRODUCTS AS SOON AS THE PRODUCTION ENDS.
CUSTOMISATION:
IN CASE OF CUSTOMISATION YOUR ORDER WILL TAKE AN EXTRA OF 20-25 BUSINESS DAYS BEFORE SHIPPING. IN WORK OVERLOAD PERIODS, THERE MIGHT BE A DELAY IN CUSTOMISED ITEMS.
**You have the option to cancel your order within the first 24h from making the purchase.**
PRODUCTS ON SALE AND FROM THE PREVIOUS COLLECTIONS CANNOT BE CUSTOMISED
Packages in Greece are delivered with ACS, Sameday Courier and Box Now and at the rest of the world with DHL Express.
Our company does not deliver products to minors or persons under guardianship, without the written consent/authorization of their guardian. Products cannot be delivered to mailboxes.
Τhe address declared by the customer needs to be real and valid. If the carrier is unsuccessful in their attempt to deliver the goods due to absence or change of address, the customer is responsible for the prompt notification of the carrier or he/she will be charged any additional cost of shipping.
Products remain property of the company until delivery, and travel at company’s risk. In case of package loss, the order will be replaced pending product availability or the customer will be refunded.
SHIPMENTS OUTSIDE THE EU:
Shipments outside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Please note that our return policy does not apply to deliveries outside the EU. Kindly ask for our assistance for accurate guidelines on size, fit and style.
You must also accept our Return Policy